Dec 232015

“Help me! I lost my Microsoft Windows 10 login password. It’s an admin account and I have not login it for quite a long time. I just remember that the password contains number 8 but I can’t remind other information about it. I need your help! I want o know how to override administrator password Windows 10 easily and quickly. Thank you in advance.”

It’s really a pity that someone forgot his or her Windows login password by accident. We all need to remember so many passwords in our life and most of them are not the same. Consequently, the methods about how to deal with this problem come to our eyes. So let’s see how to override Windows 10 administrator password and then open your locked computer.


Method 1: Reset Windows 10 Password with Password Reset Disc

If you have a Windows 10 password reset disk, you can find it out and use it to reset password of your Windows 10 computer. This is a wonderful free method for you to solve your problem. You just need to plug in the disk to your locked computer, and then enter the login screen, click the link about password reset. Then you can follow the steps to reset administrator password with the disc.

Method 2: Change Windows 10 Password with Microsoft Help Center

Another way to change password in Windows 10 is to make use of Microsoft account. If you use the Microsoft account to login Windows 10 system, you can use it to reset password of its account. Just visit the Microsoft official forum and in the login interface, you can click the reset password link to change it. After the clicking, you will see the information that you will need to type, keep clicking to next button until it shoes that you need to open registered email address to finish the process. Then you can use the new password to login Windows 10 computer.

Method 3: Override Password Windows 10 with Recovery Tool

The last measure to override Windows 10 admin password is to take advantage of Windows 10 password recovery tool. There are so many tools you can choose, but I truly suggest the professional Tenorshare Windows Password Recovery Tool. It is a powerful application that supports all Windows password remove, reset or Windows account to be created. You can see how to use it as below.
Step 1: Get the software from its official website in another computer that you can in. Then you need to install it successfully. Remember that it has 4 versions and you are able to decide which to download.
Step 2: Insert a blank CD/DVD/USB to this computer and burn a bootable disk. Don’t forget that whether CD or DVD or USB, it depends which version you use.
Step 3: Take the disc to your locked Windows 10 machine and then change the BIOS setting to let the computer start from the disc. Then exit BIOS setting.
Step 4: After that, you will see the whole interface about the software. Just feel free to override the password of your Windows 10 computer. Then restart the PC and take the disc away, you will login Windows 10 with the new password.

Oct 302015

“Help! I update my Windows 10 and to my disappointment there is an error with 80240020. I can’t accept that because I couldn’t use the computer because of the errors. I really need to get my Windows system to be well in usage. I don’t understand this bug. So does anyone know how? I think I need your urgent help. And the most important point is that I hope your method won’t let me lose my data in that computer. Thank you so much. Wait for your news and any ways will be appreciative. ”

For those Windows 7/8.1 users who have booked updating to Windows 10, some of them will be prompted with “80240020” error during the update. This bug often happens after the system installation has been downloaded and is prepared to be installed. Under normal condition, the users who update Windows system need to through interactive manipulation that users have confirmed. Microsoft declares that it will be the biggest software update in the history of it and it hopes that Windows 10 can provide the best user experience for their huge users. In this article, we will discuss how to fix upgrade to windows 10 install failed error code 80240020.


However, it seems that Microsoft has not prepared it well. So I suggest that if you haven’t received the update inform, you had better wait for a period of time until your Windows system hints you. Given that lots of users update their system to Windows 10 according to the command prompt, instead of confirming it by means of update remind, so this error may happen. For those users who meet 80240020 errors, if you hope to update right now, you can try to use the follow method to cope with it.

Things you need to prepare:
Windows 7/8/8.1

Step 1: Press Win+R to run, and then type “regedit” to open regedit.
Step 2: Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade
Step 3: Create a new value named AllowOSUpgrade的DWORD (32-bit) on the right side and then double click the new value and then set up it to 1.
Step 4: After changing it, open the Windows Update to check it, at this time, you can click the “Start Update” button to update Windows 10.

Windows 8/8.1 users need to open the Windows Update in control panel, not the Windows Update in Modern version setting. And if you need to fix other Windows update bugs, such as black screen, white screen, etc, you can use Tenorshare Windows Boot Genius.

Sep 112015

“I have upgraded my Windows system to Windows 10, but I meet the trouble of Windows 10 black screen startup, how can I deal with that condition?” Take it easy for that problem; you can learn how to solve Windows 10 black screen on startup as below.

Method One:

Step1: The desktop appears black, but you can move the mouse, the desktop is usually because the system is not running. Comparison of children’s shoes like tossing a computer, know that the desktop system is dependent explorer.exe running this program, once you start the system, explorer.exe exception occurred while loading the software, or stuck, the desktop will appear black or is stuck situation.
That how to reload explorer.exe this software?
Step2: You can move the mouse to the bottom of the desktop, click the right mouse button to see if it will pop up a Window, select the “task manager”;
If you cannot operate through more than one way, you can directly while holding down Ctrl + Alt + Delete three keys, another Window pops up, choose “Task Manager”
In the pop-up Task Manager, it will be a simple Window, then we choose the “Details”
Step3: Then the pop-up Window, is the Task Manager Window, the entire operation, there are software-related system processes currently running, this time in the default Window, a closer look at whether there is explorer.exe this software ( If there is, generally show no response), if there is to first select it, then click End Task.
In the upper left corner of the Window “File” Select “to run a new task” in the pop-up Window, direct input explorer.exe, and then OK.
Step4: To this section, if there is no accident, general can show the desktop, if that does not work, please look at another way down to solve Windows 10 black screen.

windows 10-14

Method Two:

Step1: To know that Microsoft from Windows 8 onwards, computer design is the use of quick-start function, and this function is enabled by default in the background. This gives us the feeling that from the boot to the desktop, not 10 seconds to go, the speed is a lot faster.
But the start-up mode, there may be cause startup to the desktop, the desktop becomes black.
Step2: If you can see the bottom left corner of the Microsoft Start icon, right click, the bottom of the window will pop up; if you cannot see, you can also press the Windows key + X key will pop up the associated window. Select “Power Options”, the pop-up Window, select the “Select a power button function”
Step3: Then we will find that there is an “Enable fast start” below, but it is gray, you can’t check out, then we can first select the “Change Settings is currently unavailable” can make the next step up.
As the second chart, just need to “Enable Quick Start” checkbox to remove it, and then save the settings, restart the computer to see if valid.
In this way, if we can properly load the desktop, into the system, you can re-check the quick start.

How to Use Windows Boot Genius to solve Windows 10 black screen on startup.

Windows Boot Genius is a much professional tool for Windows problems solving. Such as Windows 10 black/blue screen to death, Windows 10 crashing and freezing and so on. See more as below to solve the problem of Windows 10 black screen error.

windows boot genius
Step1: Download Windows Boot Genius and install it on any workable computer.
Step2: Insert one blank CD/DVD or USB flash drive to this computer and then launch Windows Boot Genius. In the main interface, select CD/DVD or USB flash drive, and then click “Burn” to begin boot disk creation.
Step3: Insert this burned CD/DVD or USB to the blue screen Windows 10 computer.
Then Boot up computer that starts improperly from the newly created boot disk.

After trying the methods that provided above, I think that using the tool-Windows Boot Genius is the easiest way to me. It works much fast and save much time. You can try the three methods to choose which method is best for you to solve Windows 10 black screen startup.

Aug 132015

In recent days, there are many of my friends have been successfully upgraded to Win10. However, careful people may find that the official news that Win10 is the best system, but part of Windows 10 user response that Windows 10 boot up slow. How should we solve this problem? The following is a simple solution to this problem.

How to solve the problem of Windows 10 slow boot up.

Step1: Right-click on the desktop blank space – personalized, as shown in Figure!
Step2: Select Control Panel to enter! And then select the option to enter the system and security.
Step3: After that you can select the Power Options entry, then select the power button function.
Step4: Then you can click Change Settings link currently unavailable.
Step5: In the end, you need to drop, find Enable fast start, check, click save modifications.
According to the above steps, you can solve the problem of slow boot up Windows 10.


With Windows 10 upgrade another common problem is the problem of slow start up. That we should be how to solve the problem of slow Windows 10 start up? The following is a simple solution.

How to solve the problem of Windows 10 slow start up.

First, the reasons:
1. According to the official statement, the boot is slow due to the “Quick Start” feature caused. This is because the quick-start implementation is based on the graphics driver and power management driver, but there are a lot of drivers are not currently compatible with the Quick Start function, resulting in slow start.
2. Find the cause, it will be easy to solve, and the method is to turn off “quick start.”
Second, how close the “Quick Start”.
Step1: Right-click the bottom left corner of the screen Win logo, click “Control Panel”. “Click on “Hardware and Sound” in the Control Panel.
Step2: And then click on the “change the power button’s function.”
Step3: Then click the “Change settings that are currently unavailable.”
Step4: To cancel the shutdown setting “Enable Quick Launch (recommended)”, then click “Save changes.”

Note: That if you have not checked the “Enable Quick Launch (recommended)”, the first check and “Save changes”, the again and uncheck “Save changes” (ie execution check – canceled once).

How to Use Windows Boot Genius to help you boot up Windows 10.

Windows Boot Genius is the 22-in-1 Windows repair software. This tool can deal with your Windows 10 slow boot up issues easy and fast. More details as below.

windows boot genius

Step1: Download Windows Boot Genius and install it on any workable computer.

Step2: Insert one blank CD/DVD or USB flash drive to this computer and then launch Windows Boot Genius. In the main interface, select CD/DVD or USB flash drive, and then click “Burn” to begin boot disk creation.

Step3: After the up two steps, then you can boot up computer that starts improperly from the newly created boot disk.

Follow the upper 3 steps, you can solve the problem of Windows 10 slow boot up issues quickly and safely.


Jul 102015

iTunes can backup your iPhone and save a copy of all its data on computer (Mac). If you back up your iOS devices, you may find they require a lot of hard disk space. In case you want to free up space on your Mac, you can remove the iPhone backup file password in iTunes on Mac.

Option1: Using iPone instructions to remove iPhone backup file password in iTune on Mac.

Step1: Open iTunes.
Step2: Click on iTunes-> Preferences (or Edit->Preferences on Mac).
Step3: Click on Devices.
Step4: Highlight your old backups ( leave your most current backup).
Step5: Click Delete Backup file password. Then your can remove the password.

Option2: How to delete an iPhone backup file password in iTunes on Mac. Follow the 5 steps as below.

If you use iTunes instead of iCloud to backup your iPhone or iPad, the backup file will be stored somewhere on your computer. We’re going to see how to delete this file password directly from iTunes.
Step1: Launch iTunes.
Step2: In the Menu bar, go to iTunes > Preferences (if you’re on a Windows PC, go to Edit > Preferences).

remove iphone backup files in itune
Step3: In the Preferences, navigate to the Devices tab.
Step4: You will now see a list of all the backup files that have been made on your computer, from all devices synced with your iTunes account. As you can see here, I have both iPhone and iPad backups, some of them dating all the way back to 2012 for devices I don’t even use anymore. We definitely want to clean up these backups. To do so, select the backup you want to delete. You can select multiple backups at a time by holding the Command key on your keyboard while selecting different files with the mouse.
Step5: Click on the Delete Backup button. You will see this popup asking you to confirm to delete the backup. Click Delete to confirm.
The backup file password has now been deleted from your computer. At this point, it is gone forever.

Option3: Use professional tool-iPhone Backup Unlocker to remove iPhone backup file password in iTunes.

iphone backup unlocker

Step1: You need to copy the backup files in the Mac to Windows PC, then download and install the iPhone Backup Unlocker to remove the iPhone backup file password in iTunes.
Step2: Select encrypted iPhone backup file. The program will detect and find directory of the backup file automatically. Click “Add” and then “Enter” button next to the file you want to remove password.
Step3: Start to Remove iPhone backup password.
Enter the password you just find for your encrypted backup file and click Decrypt to remove the password from your iPhone backup. Your unlocked backup file will be stored under: \My Documents\iTunesRecovery.
That’s all for how to unlock and remove iPhone encrypted backup password. This also applied to your iPad and iPod touch backup.

Note: Remove iPhone Backups file password in iTunes on Windows.

Want to remove iPhone backup file password in iTunes on Windows, follow the several steps as below:
Step1: Click “start”, and type appdata. Then click the enter key.
Step2: Open your current user’s AppData folder.
Step3: In Windows explorer to see Appdata folder.
Step 4: Click apple computer to mobilesync, then enter backup. You can see a list of backup file lists. Then choose the file you want to remove the password.
Step5: Click “ok” to remove the backup file password that you have choose.
Hope the above top 3 options can help you remove iPhone backup file password in iTunes on Mac.

Jun 252015

“How can I change my back-up location for my iPhone on my Mac? The partition for my Apps does not have enough room to back-up my iPhone any longer. I would like to move the back-up location to another partition or even an external drive.”

Sometimes you may get to meet such problem as above. You have a Mac and an iPhone and you backup your iPhone file to the Mac. As time goes by, there are more and more backup data in your Mac, and at the same time the disk space is limited. Consequently, you have no other ways but to change iPhone backup storage location on Mac instantly. But how could you do that? Is there any tutorial about it? With this in mind, I will share the useful tricks with you.


Where is the iPhone default backup location on Mac?

First of all, we need to understand where the default backup storage location is in iPhone. Every time you backup your iPhone stuff in iTunes, the data will be saved in:

~/Library/Application Support/MobileSync/Backup/

You can hit Command+Shift+G to pop up the “Go To” window from the Mac OS X Finder and then type this keywords: ” ~/Library/Application Support/MobileSync/”

How to move iPhone backup location on Mac?

[1]Be sure that iTunes is closed.

[2]Move the folder (~/Library/Application Support/MobileSync/Backup/) to the drive you need to backup. For example, you can move the data to a secondary drive in your Mac or an external drive that works for you.

[3]Launch Terminal (Applications/Utilities/Terminal) and then type in the following command prompt:

ln -s /Volumes/DriveName/Backup/ ~/Library/Application\ Support/MobileSync/Backup

Note: In the path, “DriveName” is the name of the new backup location.

What if you forgot iPhone backup password on Mac?

Some of the iPhone users may create an iTunes backup password to their iPhone. In that case, they need to unlock iPhone backup password in advance. What is the best solution to retrieve backup password of iPhone? Tenorshare iPhone Backup Unlocker is the world’s first software to unlock iPhone backup file password. The only shortcoming is that it supports Windows system at present. What about you forgot iPhone backup password on Mac? You can read the related article about it as below:
2 Ways to Unlock My Lost iPhone Backup Password on Mac with Ease

May 282015

If you want to create a free USB disk or DVD to install software or backup and restore Windows operating system. But they can’t find correct answers about this problem. Now this article is going to teach you the most useful 3 methods about how to create a free Windows 8.1 startup USB disk. See more as below.

Method 1: How to create a Windows 8.1 startup USB disk with boot genius

The easiest way to create a free Windows 8.1 startup USB disk with boot genius. There is a simple guide to teach you how to do create Windows 8.1 USB step by step as below.

boot genius
Step1: Download Windows Boot Genius and install it on any useful computer.
Step2: Insert one blank USB flash drive to this computer and then launches Windows Boot Genius. In the main interface, select USB flash drive, and then click “Burn” to begin boot disk creation.
Step3: Boot up computer that starts improperly from the newly created boot disk.

Method 2: Use Windows 7 USB/DVD Download Tool to create free Windows 8.1 bootable USB/ DVD

Step1: Download Windows 7 USB/DVD Download Tool and install it.

Step2: Run the downloaded installer file and then follow the simple on-screen instructions to install the tool on your PC.
Step3: Connect your USB or flash or DVD to your PC if you want to create a bootable USB/DVD.
Step4: Once installed, launch Windows 7 USB/DVD Download Tool. Click on Browse button to browse to your Windows 8.1 ISO file, and then click on the Next button.
Step5: Then choose USB device as your media type to create bootable Windows 8.1 USB using the ISO file.

Step6: Selected USB device as your media type, you’ll see the following screen where you need to select your USB device and then click Begin.
Step7: Once the bootable USB is ready, you’ll see Backup completed message. That’s it!
In my opinion, this method is too professional, it is difficult to understand for the computer idiot. Like me.

Method 3: The best free tools for creating a free bootable Windows 8.1 USB drive

This method is too difficult to grasp and understanding, not commended.
WiNTo Bootic
WiNToBootic is another free tool that allows you to create a bootable USB flash drive for installing Windows 7 or Windows 8. It supports an ISO file, a DVD, or a folder as the boot disk source. It’s a standalone tool that doesn’t require installation and it operates very fast.
UNetbootin is a free program for both Windows, Linux, and Mac OS X that allows you to create bootable Live USB drives for Ubuntu, Fedora, and other Linux distributions instead of burning a CD. It runs on both Windows and Linux. Either use UNetbootin to download one of the many Linux distributions it supports or provide the location of your own Linux ISO file.
As far as I know, method 1 is the easiest way to create a free Windows 8.1 USB disk, the safest and quickest way to boot up the computer from USB disk.

Apr 022015



When booting up to the login screen, Windows may notify you that “your password has expired and must be changed”. This usually happens when you haven’t use the computer for a long time. In this post, we explains how to do in this “Password expired and can’t log into Windows” situation.

Situation 1: Password expired but you still remember the password

In some cases, even though you remember the password, you fail to change the expired password and get stuck in the logon screen. This happens because Windows doesn’t allow the user account the privilege of changing its password. If you run into this, you should do the following:

  • Firstly, try to roll back the BIOS clock.
  • Boot your computer into the BIOS setup mode.
  • Set the BIOS clock back by one or two months until the password is not expired.


Situation 2: Password expired and you forgot the password

What’s worse, you’ve forgotten the password after a long time. Then you are unable to change the expired password from the logon screen. For this case, a trustworthy Windows password recovery tool is badly in need. Please do as the following says:

  • Install Windows password recovery program on a workable computer.
  • Burn a bootable CD/DVD, or USB.
  • Reboot the password locked computer from the disk you just burned.
  • Reset password.


Turn off password expiration in Windows 8.1/8/7/XP/Vista

When you’ve changed the password and log into Windows system, you can turn off password expiration so that you don’t need to suffer this annoying thing anymore.

To disable Windows password expiration, you have two options:

Option 1: Disable password expiration using Command Prompt

1). Open an elevated Command Prompt. In Windows 8/8.1, you can press Windows and X keys together. Then click on Command Prompt.

2). At the Command Prompt, run the following command which sets your Windows password to never expire:

net accounts / maxpwage : unlimited


Option 2: Turn off Password Expiration through GUI interface

1). Press Windows + R key combination to bring up the Run box. Type netplwiz or control userpasswords2 and press Enter. The User Accounts dialogue box will appear.

2). Click on Advanced tab in the user account.

3). Click on Advanced button in the Advanced user management window and it will open Local User and Group.

4). Double click the Users Folder in the Local User and Group.

5). Select your user account from the list and right click > select Properties

6). It will open another window, click on General tab and check the option of Password never expires.

7). Click on Apply and then click on OK button.